Mary “Skinner” TenHopen
Derek was exceptional! Very easy to talk to and detailed about the issue. I appreciate the no nonsense, up front responses and personability. He was great with keeping me in the loop and explaining why the board was not working. I will use Valley City mechanical again!
Stefanie Snyder
We had an issue with our water heater/boiler system. They were able to come out shortly after I called, diagnose the issue, and get it fixed promptly at a reasonable price. I appreciated their prompt response and professionalism!
Kyle Ringwald
This was my first time using Valley City and it won't be the last. They squeezed me in as the last appointment of the day before a long holiday weekend to service my furnace. As soon as my call was answered, I felt as though I made the right decision. Brandon arrived on time and fixed my furnace right away. Thankfully it was only a minor issue and Brandon was honest with me the whole time. Kudos to the Valley City team, I will be utilizing them again in the future.
Amy L Charles
Swift, friendly, excellent service! My furnace wasn’t working properly and the temperatures were dropping. The problem was solved quickly and all is warm and well!
Holly Gober
Our tech was awesome! Got our furnace going fast. Definitely recommend
MEGAN’S Sister
Called during the “2022 blizzard” day before the holiday weekend. They sent someone out within hours…which I was very surprised and grateful about! Very friendly technician. Got me back up and running!
ErnDi Holland
The technicians were personable and professional. The work was done timely and the area they worked in was cleaned up better than the pre-job conditions. We highly recommend Valley City.
Glenn Gale
our hot water heater stopped working they called to say when he would be there 'he was there all most to the min" found that the Gas valve was bad - left to go get a new valve was back and had the unit working in 2 hrs total {including drive time to get new valve from the supply house} and updated the valve with a better unit. very quick, great service .. will call again if needed and advise any one to use them.! 100% happy with their service.
Scott Raterink
Very prompt and courteous service got it up and running and then ordered parts and come back in a timely manner and finish the project
Trisha Heintzelman
My water heater needed a part put on
Desirae Houston
Parts for the water heaters pilot light etc was repaired.
laura jordan
Great service efficient friendly and very nice thanks so much for all the help .
Chrystal Lobdell
Very on the spot and friendly. Loved that the problem was very affordable and didn't cost an arm and a leg.
Jeanne Taylor
He was very nice and professional. He worked around my appointment.Ok
Debra Houser BSN RN
Good, seemed like he cared. Didn't try to switch pricing. And was consistent.Great. He was friendly and we have heat now lol.
Kara Gregory
I called over the weekend about my furnace not working properly, and my husband and I decided it wasn’t an emergency and could wait until Monday. Monday came and they called back to get me scheduled and had a technician coming out to me within a couple hours. Derek called and was here ready to get it done. He wasn’t bothered by me hovering a little for my curious mind and explained things along the way. Answered all my questions and assured me even though my heater is a bit old it’s still safe to use. Valley City has gained a loyal customer and I highly recommended them as well. Professional, prompt, and very kind. Thank you for the service!
Brian Williams
On time, very friendly, inspected furnace throughly.
Alan Jackson
He was very knowledgeable and good at his job very good customer service.
DICK RIDDERIKHOFF
Valley City Mechanical could not be any more professional of a business! From the first call I made for a quote that was returned within 10 minutes until they had completed our new furnace install, it was a great experience as a customer. Everything that was discussed in the quote was followed to the tee and the furnace is working great! Derrick which did the quote and was here for install process and Dan that did most of the install both were very professional in all of their work. would highly recommend for any HVAC service you may require! They were just a little higher in price than other quotes I got but as they say you get what you pay for.
Alex Jones
First day a tech came and diagnosed my problem within 30 minutes, ordered the parts and went out the door. Next day they came and installed all 3 parts. While they were changing out the parts they noticed one of my sensors were iffy so just swapped it out. they had me up and running in less than 24 hours. Very respectful bunch of guys. Thank you
Drew Rosencrants
I had Valley City Mechanical install a bathroom exhaust fan. It was a smooth and professional process from first call to install. The techs were respectful of my home and made sure I had no questions before leaving.
Ben Cok
My water heater stopped working, they came out and checked it out. It's 17 years old and sediment in the tank was causing the valve to malfunction, so it is time for a new one. They were able to bring out and install a new water heater the same day.Thanks Valley City, excellent service as usual!
Brad Howe
Very knowledgeable and helpful staff, made quick work of my furnace issue. Very professional and on time. Will definitely go with them again in the future.
Valerie Christian
Tim was knowledgeable, patient, thorough in diagnosing that the reason my furnace wouldn't come on was because of the tstat. He made sure i understood how to use the new tstat and programmed it. Gave good advice on how to effectively use it. He stayed until i downloaded the new app. If everyone working for Valley city mechanical is as competent as Tim, your company is golden!
Papadoc444 Gaming
Outstanding service and very knowledgeable. Deric was friendly and knows his job. If we have any future problems, Valley City Mechanical will be the people we call. Thank you all for being fantastic!!!!
Allen Sessions
John was awesome diagnosing the problem and Dan was awesome with the instalation of our new furnace. Very professional and made every attempt to answer all my questions.
Ron
Jon replaced a stuck morning cartridge on our shower. He called to give an estimated time he would be arriving.Thanks Jon for helping.
Cherie GENSON
Excellent service from start to finish!
Dave R
They replaced my hot water tank. Very thorough installation. Staff is very friendly and professional. I will hire them again when needed.
Bruce Jackson
we called them for our air conditioning unit. They came out the very next day.
Eric Perrot
Derek did a amazing job!
Cynthia English
Very professional, knowledgeable, and friendly staff. Came out right away. Explained the problem in ways I could understand and gave instructions on how to best maintain the health of our AC unit and furnace. Highly recommend!
Eric Miller
Very courteous and quite knowledgeable. Explained any questions I had without being impatient. Even though our AC unit is ancient, he didn't treat it as a lost cause right off the bat and was able to figure out the problem because of that. Not saying that he wasn't surprised that it was still working haha. Also gave good advice and recommendations if the worse does happen to the AC and/or Furnace considering they are both almost 40 years old. Without pushing us into replacing anything right away. All around just great service.
Zak McLennan
I have used Valley City Mechanical a couple of times. In each case, the service has been consistently reliable and timely (they were able to replace the entire HVAC system the day after my initial call for service), the prices have been reasonable, and every interaction I've had with them has been professional and friendly. I'm glad I found them, and will call on them again for future repairs I can't make on my own. I would highly recommend Valley City Mechanical.
Heather Childs
Wonderful team to work with. Came out right away when my AC went out, and provided excellent service. Would give them a 10 star if I could. Thank you!
Brenda Tedford
A/C didn’t work and they came out next day! Professional and thorough.
Catherine Paschal
The gentleman named Dan came out to my home and was very professional and friendly and informative. He did a great job of installing my water heater! Thank you guys so much!
Aaron Winkle
Valley City Mechanical has been incredible to work with. They are professional, knowledgable, responsive, and creative in their solutions. I could not recommend them more highly.
Mona C
I would highly recommend Valley City Mechanical. From the office to the technician everyone was very professional and knowledgeable.
Kelly Sleighter
We were so appreciative that they responded quickly when our furnace went out. They were able to replace our furnace the same day and were very professional. Highly recommend and will definitely use them again.
Brad Huizenga
Fast, professional, and completely reasonably priced. Proud to have this business in our community. Our furnace wasn't heating properly. Very responsive, came within a couple hours. Was very willing to educate me on what he was doing as I was very curious.
Ashley Bostic
Valley City was great to work with. They called and gave notice when they were on their way, were quick, friendly, and informative. Will definitely call them again when we need service done!
Ron Smith
Are very professional and courteous and did the work in a very timely matter
Daniel Wilson
Great company. Really takes care of their customers. Very afordable service rates. On time and always answers phone calls. Would not call anyone else for mechanical services.
Tien H
My furnace not working properly. I went on Facebook and saw advertising about installation furnace. I read a lot good reviews about the company. The next day I call the company and someone able to set me up in a few hours. John and Dan came over and able to fixed the problems. They replaced the pressure switches. Now my furnace working properly.I am very appreciated their knowledge and whatever they can do to help customers when needed.Thank you,Tien
Michael Ward
I called Valley City Mechanical when my furnace quit working..their serviceman was at my house within an hour. He examined my furnace and determined what the problem was and installed a new part....furnace now works perfectly.. I couldn't ask for better service!!
T&G
Highly recommend this company!
Andrada Seitz
Our heat suddenly stopped working and I reaching out to Valley City Mechanical and they were able to find someone that could come over within three hours of when I called. Derrick was able to come in a two hour span. He was very professional, friendly, and honest. Once the problem was found, he estimated up to an hour to go get the parts needed and to install them. He was able to to finish the job even sooner than anticipated. We are pleased with the quality of service all around!
David Adams
Job well done and in a timely fashion
Sarah Lechner
This company is very reputable and deserves my highest rating. When I called to make my appointment I spoke to Molly who was very sweet and listened to my concerns.My technician Tim arrived on time for my appointment, professional and took the the time to explain what he services he conducted.Look no further for your heating and cooling needs!!
Randal Christensen
I have had good service each time Valley C M comes for maintenance or install. Friendly, professional, on time. Recommend this company. RC
Christopher Zywicki
Five stars! I have their number on my fridge. Gives me a good feeling knowing if I have problems with the furnace or air conditioner, I know who I can count on.
Mike Haan
In my opinion it doesnt get any better. Great Company
Jean Kjellin
Highly recommend this company. Very professional and service done on time. Very friendly office and technician. Highly recommend them
Dick DeWitt
(Tim) Valley City Mechanical Tech very professional, knowledgeable and friendly. If future assistance is needed Valley City Mechanical is first on our list.
Steve Johandes
Awesome, responsive!
Erica Rodgers
I've had nothing but exceptional service from Valley City. Calls are returned immediately. I can't recommend them enough!
Latoya Johnson
Great service provided came in got right to work and had my ac unit fixed in about 30 minutes.
gr49525
Polite and personable young man. Did quality work and explained everything to me in detail. Secone time I've used Valley Mechanical and have been very happy both times.
Brian Marr
We had water on the floor and within a day they showed up and fixed the issue. Professional and able to diagnose an issue.
Lisa Lawton
Valley City was recommended to me by a friend and I wouldn’t hesitate to recommend them to others. The sales and setup process could not have been easier and installation day was smooth. They even used a leaf blower in my garage on the way out! Their prices were fair and they didn’t try to upsell me on things I didn’t need for my home.
Jay Thomas
Great Service and great price! Will continue to do business with them.
Jason Kuennen
Very responsive and quick.
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