Brett Powers
Fantastic, and fast service.
Shelley Walter
Didn't take long at all he did a awesome job. Thanks so much...
Ashley Ortiz
I wanted to update my review from 2 years ago. We had our furnace replaced and ever since we have been a member of their piece of mind program. You get 10% off any work that is ever needed, they come out spring and fall to clean/instead your system pluse a few other pearks. I was extremely thankful that we where apart of this program as our AC went out last night. They came over this morning and had us up and running in no time. Plus we saved money on the repairs because of the members program. They guy who came out to do the work was extremely kind and informative. Truly is a great company.
Joseph Gillam
Courteous and professional. Very happy with every aspect of the service call.
Paul Jump
Dan was a great technician. Very nice and very professional. Will definitely use Valley City in the future.
Wayne Bartlett
Air conditioning technician was great. Very friendly and professional. Problem was diagnosed quickly and corrected. Highly recommend this company!
Carol Wiegand
Dan was here doing an air conditioner maintenance check. He was very professional and thorough and explained everything to us that we needed to know. A very friendly person.
Sonja Landauer
The man they sent was very knowledgeable he came from the area and did an excellent job we call them again
Jodi James
Great service! Professional and kind staff! Highly recommend! They're always wonderful!
Patrick #GR
Dan did a thorough inspection during a service call insuring the blower motor was functioning normally and for carbon monoxide leaks.
John Phillips
Prompt friendly did a great job Dave was great
Braden Graham
Great work and even better customer service! Thank You Valley City Mechanical!
William Cadreau
Very prompt and great service. I would definitely use/recommend for future service ! ⭐️⭐️⭐️⭐️⭐️
Sedgwick Smith
The guy was professional fixed the problem and talked to me about to issue he saw
Barbara Myers
The repair man that came out was prompt, explained things clearly and was very helpful. Sorry I don't remember your name.
Kara Smith
Always open and honest! Fast to emergencies! 100 % recommended!My go to! And should be yours!!!
Michelle Steffes
Valley City was sent to us through an appliance program on the day before Thanksgiving. Our furnace was deemed inoperable and required immediate replacement. They were prompt, courteous and very professional.However, the price to install seemed a bit steep and they had to return 5 times between Thanksgiving and Christmas to adjust an issue with the newly installed furnace. With each visit, the adjustments made were not remedied. When the blower kicked in, it was very loud.Finally, in the fifth visit, they discovered that it was a setting on the air flow that took care of it.Overall, we were pleased at the outcome but the inconvenience of 5 total visits was frustrating especially during the holidays with no follow up after all was finally remedied. (thus the 4 stars instead of 5).
Jim Meeuwes
Great service and personal people and respectful would use them again highly recommended them
Josh Avery
Chris was great to my wife and myself! Extremely professional and prompt. Thank you!
Shelby Rickert
We had a old Boiler in our home been putting money into it for years now. We needed someone to come out fast cuz we had no heat and it was the middle of a snow storm with a toddler and a 5 month baby!! Brandon from Valley City came out first thing the next morning! We needed a new Boiler system not what we wanted to hear right in the middle of a snow storm 🥶 Brandon and his helper (Didn't get his name ) came with in the next day or so with a new Boiler system we are so thankful they got one so fast! Brandon was very nice and sweet, helpful answered all our 100 questions. Thank you Valley City you guys are amazing 🙏 most definitely recommend this company!!
Jessi Becker
Our heat went out when it was in the single digits. Someone was able to come out the same day to fix it. The technician even went out and bought a new thermostat for us and came back to install it. So thankful!
Tammy Anderson
Dan was very friendly, knowledgeable and thorough. He was also respectful of my home and put on his boot covers without being asked. Awesome job, Dan!
Geri James
Technician was very polite and considerate. Explained everything
Thomas Geelhoed
Our furnace went out when the temps dropped and the snow was flying. Valley City was the first place available on a weekend and was quick, courteous and helpful. Will definitely use them in the future and plan to have them do a preseason tuneup in the future to avoid midwinter failures going forward.
Austin Wright
Their service representative had excellent customer service skills as well as was able to quickly identify the issue with my furnace.
Nicole Livingston
He was very prompt, kind, professional and thorough.
Sherry
Office called and let me know the technician was running late. The technician showed up on time. The technician was professional and viewed all the ages of my problem. Unfortunately they were unable to figure out what was going on and why so the prognosis was to continue to observe and report back.
Gloria Strader
The best service maintenance I’ve had yet! Very nice service tech, great service and fast work. Thank you!!
Elly Biesbrock
Had a great experience easy to work with and clean 👌 thank you
Tim Jen
Our furnace went out and we gave Valley City a call. They provided great communication throughout the process, quickly diagnosed and fixed the problem, and uncovered an additional problem with our water heater. They were then able to complete the water heater job in a timely manner. Very thankful for the Valley City crew!
Mary Piccione
Very pleased with the service. They are very friendly and informative. On time and polite.
Lenora Champlin
Very fast to respond and complete work! great communication!
429comet
On time and was very professional with his appraisal
Michael Carlisle
Quick, timely and reasonably priced.
Toni A
I noticed early afternoon that my furnace went out - I had no heat! Valley City had someone out within 2 hours. Dan trouble shot the issue, and went above and beyond to make sure there were no other issues that may come up. Excellent service, very polite and personable tech who was very knowledgeable about my furnace's brand - and a fair price for what I felt was an emergency call. I am pretty certain I found my new all purpose HVAC guys!
Alicia Hitchcock
My experience was great. Dan, the tech, was kind, educational, and professional.
Richard Ruis
Very polite and quality service
Maria Nelson
This gentleman came in asked a few questions and got busy and got the job done ✔️ professional work thanks 😊
Robert Russo
John came out and diagnosed what another repair company could not figure out and had it fixed the very next day. Extremely pleased with his skills and professionalism.
Chris Bouma
Very kind and supportive technician. Good advice and great work.
Abigail Ballard
After calling 4 places for help with my heat not working Valley City were the only ones to help me and in a timely manner! They had great communication. I highly recommend them.
Hazel Arney
The young man was very helpful in showing me what happened with my furnace and the thermostat. He was very professional, courteous and helpful. Thank you so much for such wonderful service.
Jason May
Dan Wilson is a great representative for your company. He is very knowledgeable and personable. I would not use anyone else.
Matt Baumbach
The entire process from the initial call for an estimate (Molli is great) to the installation of 3 furnaces, 1 Ac and 2 industrial garage heaters was seamless. Great communication and even service afterwards for a few additional items was done quickly and without issue. All around Great Experience
Karla TeBosHelms
Our furnace was not working and we had service the same day we called. Friendly and professional service from beginning to end.
Boyd Scheele
Power vent stayed on all the time. And it wouldn't ignite so I thought it might be a thermocouple. Your service man called and was over in 10 minutes. Great response! The technician ran a few tests. determined the unit needed was a good cleaning.!!!
Maureen McKenzie
Really helpful even though it was bad news. Look forward to getting quote for further needs.
Andy Berry
Awesome company! Very professional and friendly. Did an amazing job and communication was way better than I have experienced in the past. I would recommend them to everyone I know.
cindy stephens
If I could give you 10 stars...I would. Awesome tech! Thank you
Christina rodriguez
Hello everyone valley city mechanical came out to my house,valley city ordered the parts to get my water heater going the mechanic did an excellent job got it up and running,it was a Friday he came looked at it and by Tuesday afternoon the parts came in that they ordered and got it running again.......thank you valley city mechanical🙂
Teresa Anne Ducham
Service from Chris was efficient, fast and effective. Chris is professional and reliable and provided a quality service. Thank him for us.
Cheryl Schenk
I would definitely use this company again.
mark jetzer
Was assign through the Consumers Energy Appliance Program. I'll keep their number. Fixed the problem, no fuss, no upsell just did the work and fixed a busted Water Heater Value.
Aaron Winkle
Valley City Mechanical has been incredible to work with. They are professional, knowledgable, responsive, and creative in their solutions. I could not recommend them more highly.
Gary Burge
This is the second time that Valley City has come by. Brandon has been our service tech. The company is very professional, responsive, and personal. It has all of the strengths of a smaller company which means you'll be treated personally.
Chad Pomeroy
Just had a new AC and furnace put in, I can’t thank Dan and Brandon enough they did a great job they where very professional, on time, and answered all the questions I had about the new system. If your looking to get a new system look no further then Valley City Mechanical.
Sarah Sims
Dan has fixed our AC & furnace on multiple occasions and always does a fantastic job!
cole belmore
Dan came over and had my A/C fixed in minutes. Very professional guy to have inside my house. I wouldn’t call anyone else for my heating and cooling needs. Amazing service.
Tobe w
Know Valley City very well. Only mechanical contractor I will call. I felt very comfortable having Dan inside my home, very professional and knowledgeable. Will call again!
mary love
Gentlemen was polite and helpful
Chris Pulliams
Chris did an excellent job assessing the problem and coming up with a solution.
Julie Gregory
I can’t remember his name but he was very nice. We had a broken water heater and he fixed it very quickly. I’m happy with his work and would definitely recommend them.
Mike D
Quick and easy repair.
Kuscuita McIntyre
Chris did an awesome job making sure my water heater was working properly before he left. He took time to flush out as much of the sediment as he could. Ehmmmm had to be 20 years worth of sediment 😏🥹😁. I would definitely recommend them!
Tama Tramper
Very friendly and professional, explained every detail about my air conditioning. I will use this company again and hope they send Dan Wilson.
Edith Gamez
Nice work in my A/C unit. Thank you Brandon for the service.
Samantha Stroud
Chris S. and Dan W. were amazing! Super professional, honest, timely and gave great advice!
Josh
Thanks to Dan and Tucker for going above and beyond and to John for getting everything set up. Very professional and informative!
Annie M
Highly recommend! Fast, friendly, and professional. Communication is awesome!
Richard Schultz
Best service man I've had in years. Polite, new what he was doing, straight to work, honest and professional.
Mario Zamudio
Technician came out in just a few days. Extremely friendly and professional. Got right to testing and working on our ac that went out.Very knowledgeable, got it up and running pretty fast. Will definitely be doing business with Valley City Mechanical in the future.
Ryan H
Amazing service, I highly recommend Valley City Mechanical. 10out of 10!!
Dave Patow
Very professional great attitude
alicia heath
Dan was extremely knowledgeable, professional and personable. Great experience. Will use Valley City again. Ask for Dan😊
Kristy Pilbeam
Dan was excellent. Professional, friendly, knowledgeable and transparent. Quality efficient work to repair our air conditioner. I would highly recommend them to anyone and feel I could call them any time. He explained everything well and never tried to "sell " us anything. Excellent value. Definitely would have him do any work we needed in the future. Thank you Dan!
L Jean Ridenour
"Dan" from Valley City Mechanical in Portage, MI. A Very Nice gentleman! DAN was here to investigate the problem with the furnace, the blower quit working two weekends ago. So,No heat and No air because of "No" "Blower". Dan ordered a new Blower, it arrived today, Dan was hereAbout noontime and installed the blowerOn June 12, 2023.Thank You very Much Dan! From Valley City Mechanical Service from Portage, MI.It's Working! ThankYou again Dan.You are a 10 or A+Exceptional Person.And I thank you very much. You were the right person on the job.! And For this job. Thanks Again!!
Todd Lewis
They were very communicative and always kept me up to date. Very friendly service.
Bruce Jackson
The installation was very quick, and very professional. They cleaned up after their installation, you couldn't even tell they where there. Their consumer service is very helpful, friendly, and very professional. We called to have them show us how the remote works, and they came the same day.
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