Todd Lewis
They were very communicative and always kept me up to date. Very friendly service.
Bruce Jackson
The installation was very quick, and very professional. They cleaned up after their installation, you couldn't even tell they where there. Their consumer service is very helpful, friendly, and very professional. We called to have them show us how the remote works, and they came the same day.
Kingsley Kennedy
Very friendly and not pushy
Devon
Needed a new motor. Quick diagnosis and even quicker installation! Barely had time to write a check! He offered to get the part and do it that night with an express fee! It was cold that day xD
Janine “Anne” Snyder
Dan is the best...so helpful and rescued me from a flooded laundry room from a broken water heater. It was 25 years old so we were blessed to have it this long! TY TY TY VALLEY CITY AND YOUR PROFESSIONAL NAMED DAN!
Lee the boss
Very friendly & professional
Maggie Cousino
Such a good experience. Quick and helpful!
Greg Dilliner
Was very professional and clean
Kaden Jonas
Furnace stopped working on a Thursday night, and they came swiftly the next day to service it. parts were not in stock so they had to order them. parts came by that Monday morning and right in the afternoon came out and replaced and fixed our furnace. Brandon was very professional and just an all around awesome guy. he also checked everything else out being that the furnace is over 25 years old. gave us tips and made some adjustments as needed to ensure he wouldn't have to come out again soon for another repair. recommend 100%
Jim Piaskowski
Professional from initial review of job to quote to scheduling to completing the work.
Brenda Callihan
Sent to use by for our Consumers Appliance repair, but found out the problem was not covered. The Valley City Mechanical staff explained to my Nephew how to fix it inexpensively and easily. So helpful. Even told us to call if we needed to call with any questions.
Genie Dalman
Even though they couldn't help us, they were very prompt and got us going in right direction. Very much appreciated. Thank you!
David Ferrell II
Fixed the problem in minutes and told me future upgrades that need to be done. Without forcing a big repair/upgrade. Highly recommend them for repairs and new equipment will call back for a new furnace and add ac. 5 🌟 service and A+ communication
Oscar Villegas
Dan Wilson; great guy. Checked everything and went beyond my expectations. Thank you guys💯🔥
Jason Cadreau
Great company! Prompt and professional, the guy that came here was very fast and knowledgeable. Thank you so much!
Steve
Had a new system installed. It was a competitive price and the quality was better than I expected. Would definitely recommend them for anything related to heating and air conditioning.
dampcustomguitars
Extremely happy with my appointment setup and the professionalism and speed of the work performed. I will definitely use them again for my hvac needs.
David Anda
Technician was very knowledgeable and addressed my concerns.
Matt Van Dore
We have used Valley City on a couple of projects in our home in the past and they have always done a great job. But you really know you have a company you can rely on, is when you wake up early on a Saturday morning in a cold house with no heat and they have you back up and running by noon.
Donald Bigelow
We had no heat on one of the coldest days of the winter. They were here to fix the mechanical issue within an 90 minutes. Replaced one of the motors for what we thought was a reasonable price and we had heat again 2 hours later. Would most definitely recommend them. John the tech was very informative and knew all about our furnace and the model.
hapreet gill
Install AC & furnace very good job clean up after job done , on time , professional
Mary “Skinner” TenHopen
Derek was exceptional! Very easy to talk to and detailed about the issue. I appreciate the no nonsense, up front responses and personability. He was great with keeping me in the loop and explaining why the board was not working. I will use Valley City mechanical again!
Stefanie Snyder
We had an issue with our water heater/boiler system. They were able to come out shortly after I called, diagnose the issue, and get it fixed promptly at a reasonable price. I appreciated their prompt response and professionalism!
Kyle Ringwald
This was my first time using Valley City and it won't be the last. They squeezed me in as the last appointment of the day before a long holiday weekend to service my furnace. As soon as my call was answered, I felt as though I made the right decision. Brandon arrived on time and fixed my furnace right away. Thankfully it was only a minor issue and Brandon was honest with me the whole time. Kudos to the Valley City team, I will be utilizing them again in the future.
Amy L Charles
Swift, friendly, excellent service! My furnace wasn’t working properly and the temperatures were dropping. The problem was solved quickly and all is warm and well!
Holly Gober
Our tech was awesome! Got our furnace going fast. Definitely recommend
MEGAN’S Sister
Called during the “2022 blizzard” day before the holiday weekend. They sent someone out within hours…which I was very surprised and grateful about! Very friendly technician. Got me back up and running!
ErnDi Holland
The technicians were personable and professional. The work was done timely and the area they worked in was cleaned up better than the pre-job conditions. We highly recommend Valley City.
Glenn Gale
our hot water heater stopped working they called to say when he would be there 'he was there all most to the min" found that the Gas valve was bad - left to go get a new valve was back and had the unit working in 2 hrs total {including drive time to get new valve from the supply house} and updated the valve with a better unit. very quick, great service .. will call again if needed and advise any one to use them.! 100% happy with their service.
Scott Raterink
Very prompt and courteous service got it up and running and then ordered parts and come back in a timely manner and finish the project
Trisha Heintzelman
My water heater needed a part put on
Desirae Houston
Parts for the water heaters pilot light etc was repaired.
laura jordan
Great service efficient friendly and very nice thanks so much for all the help .
Chrystal Lobdell
Very on the spot and friendly. Loved that the problem was very affordable and didn't cost an arm and a leg.
Jeanne Taylor
He was very nice and professional. He worked around my appointment.Ok
Debra Houser BSN RN
Good, seemed like he cared. Didn't try to switch pricing. And was consistent.Great. He was friendly and we have heat now lol.
Kara Gregory
I called over the weekend about my furnace not working properly, and my husband and I decided it wasn’t an emergency and could wait until Monday. Monday came and they called back to get me scheduled and had a technician coming out to me within a couple hours. Derek called and was here ready to get it done. He wasn’t bothered by me hovering a little for my curious mind and explained things along the way. Answered all my questions and assured me even though my heater is a bit old it’s still safe to use. Valley City has gained a loyal customer and I highly recommended them as well. Professional, prompt, and very kind. Thank you for the service!
Brian Williams
On time, very friendly, inspected furnace throughly.
Alan Jackson
He was very knowledgeable and good at his job very good customer service.
DICK RIDDERIKHOFF
Valley City Mechanical could not be any more professional of a business! From the first call I made for a quote that was returned within 10 minutes until they had completed our new furnace install, it was a great experience as a customer. Everything that was discussed in the quote was followed to the tee and the furnace is working great! Derrick which did the quote and was here for install process and Dan that did most of the install both were very professional in all of their work. would highly recommend for any HVAC service you may require! They were just a little higher in price than other quotes I got but as they say you get what you pay for.
Alex Jones
First day a tech came and diagnosed my problem within 30 minutes, ordered the parts and went out the door. Next day they came and installed all 3 parts. While they were changing out the parts they noticed one of my sensors were iffy so just swapped it out. they had me up and running in less than 24 hours. Very respectful bunch of guys. Thank you
Drew Rosencrants
I had Valley City Mechanical install a bathroom exhaust fan. It was a smooth and professional process from first call to install. The techs were respectful of my home and made sure I had no questions before leaving.
Ben Cok
My water heater stopped working, they came out and checked it out. It's 17 years old and sediment in the tank was causing the valve to malfunction, so it is time for a new one. They were able to bring out and install a new water heater the same day.Thanks Valley City, excellent service as usual!
Brad Howe
Very knowledgeable and helpful staff, made quick work of my furnace issue. Very professional and on time. Will definitely go with them again in the future.
Valerie Christian
Tim was knowledgeable, patient, thorough in diagnosing that the reason my furnace wouldn't come on was because of the tstat. He made sure i understood how to use the new tstat and programmed it. Gave good advice on how to effectively use it. He stayed until i downloaded the new app. If everyone working for Valley city mechanical is as competent as Tim, your company is golden!
Papadoc444 Gaming
Outstanding service and very knowledgeable. Deric was friendly and knows his job. If we have any future problems, Valley City Mechanical will be the people we call. Thank you all for being fantastic!!!!
Allen Sessions
John was awesome diagnosing the problem and Dan was awesome with the instalation of our new furnace. Very professional and made every attempt to answer all my questions.
Ron
Jon replaced a stuck morning cartridge on our shower. He called to give an estimated time he would be arriving.Thanks Jon for helping.
Cherie Genson
Excellent service from start to finish!
Dave R
They replaced my hot water tank. Very thorough installation. Staff is very friendly and professional. I will hire them again when needed.
Eric Perrot
Derek did a amazing job!
Cynthia English
Very professional, knowledgeable, and friendly staff. Came out right away. Explained the problem in ways I could understand and gave instructions on how to best maintain the health of our AC unit and furnace. Highly recommend!
Eric Miller
Very courteous and quite knowledgeable. Explained any questions I had without being impatient. Even though our AC unit is ancient, he didn't treat it as a lost cause right off the bat and was able to figure out the problem because of that. Not saying that he wasn't surprised that it was still working haha. Also gave good advice and recommendations if the worse does happen to the AC and/or Furnace considering they are both almost 40 years old. Without pushing us into replacing anything right away. All around just great service.
Zak McLennan
I have used Valley City Mechanical a couple of times. In each case, the service has been consistently reliable and timely (they were able to replace the entire HVAC system the day after my initial call for service), the prices have been reasonable, and every interaction I've had with them has been professional and friendly. I'm glad I found them, and will call on them again for future repairs I can't make on my own. I would highly recommend Valley City Mechanical.
Heather Childs
Wonderful team to work with. Came out right away when my AC went out, and provided excellent service. Would give them a 10 star if I could. Thank you!
Brenda Tedford
A/C didn’t work and they came out next day! Professional and thorough.
Catherine Paschal
The gentleman named Dan came out to my home and was very professional and friendly and informative. He did a great job of installing my water heater! Thank you guys so much!
Aaron Winkle
Valley City Mechanical has been incredible to work with. They are professional, knowledgable, responsive, and creative in their solutions. I could not recommend them more highly.
Mona C
I would highly recommend Valley City Mechanical. From the office to the technician everyone was very professional and knowledgeable.
Kelly Sleighter
We were so appreciative that they responded quickly when our furnace went out. They were able to replace our furnace the same day and were very professional. Highly recommend and will definitely use them again.
Brad Huizenga
Fast, professional, and completely reasonably priced. Proud to have this business in our community. Our furnace wasn't heating properly. Very responsive, came within a couple hours. Was very willing to educate me on what he was doing as I was very curious.
Ashley Bostic
Valley City was great to work with. They called and gave notice when they were on their way, were quick, friendly, and informative. Will definitely call them again when we need service done!
Ron Smith
Are very professional and courteous and did the work in a very timely matter
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